1. What Information We Collect
We only collect personal information that you voluntarily provide via our contact form. This may include:
- Your name
- Email address
- Any other information you choose to include in your message
We do not collect any payment, account, or transactional information.
2. How We Use Your Information
We use your personal data only to:
- Respond to your enquiries or requests
- Provide customer support
We do not use your data for marketing purposes unless you give explicit consent.
3. Legal Basis for Processing
We process your personal data based on:
- Consent – When you submit your information via our contact form, you give us permission to use it to respond to your query.
4. How We Store and Protect Your Data
We take reasonable steps to protect your data, including:
- Secure hosting
- SSL encryption
- Access control
We will retain your data only for as long as necessary to fulfil the purpose for which it was collected.
5. Sharing Your Data
We do not sell, rent, or trade your personal information. We may share your data only if:
- Required by law or legal process
- Necessary to protect our legal rights
6. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, contact us at: paul@theswimmingpondcompany.
7. Cookies
We do not use cookies for tracking personal data. If this changes, we will update this policy and provide appropriate cookie consent mechanisms.
8. Contact Us
If you have any questions about this Privacy Policy or your data, please contact: